14th WI Credit Union Signs

Press Release, For Immediate Release:

ESP Signs 14th Wisconsin Credit Union

Enhanced Software Products, Inc. (ESP), the Spokane, WA-based credit union Data Processing company, announced that Holy Family Memorial CU in Manitowoc, WI has chosen FORZA3™ for their new core processing system. Holy Family Memorial CU was looking to expand their offerings, giving their members what they are looking for. At 1,915 Members, look at what ESP and the Credit Union are able to accomplish!

Home Banking, Audio Response, Website Hosting, Statement Print Production/Mail, E-Statements, Online ATM/Debit, Mobile Banking, Digital Documents, Paperless Receipts, Member Imaging, Bill Pay, E-Notices and more!

When asked what was most important in making the decision on what Core Processor to choose as a partner; Price, Client Testimonials and Solutions were at the top.

We asked Susan Funk (President at Holy Family Memorial CU) to spend a couple of minutes so that we may determine why ESP was such a good fit for her Credit Union, here is what she had to share:

Did you speak to ESP Clients prior to your decision?

“Yes, I spend a full day at Marathon County Credit Union (Wausau, WI) with Anne Heggelund and also spoke with Sarah Steichen at Oshkosh Truck CU (Oshkosh, WI). Both were very pleased with your products and service.”

Why did you choose ESP over the others?

“I’ve spoken to many credit union managers under $50 million at the Small Credit Union Forum the Wisconsin Credit Union League puts on twice a year. For the last two years, I’ve asked as many people as I could who they use for a core processor and what they like and don’t like about it. Your product seemed to get the best reviews.

“Susan really worked with our Clients on this. She was very cautious of what other ESP Clients had to say and did her due diligence with regards to product demonstrations and such. Much larger Credit Unions on other Core Processors are being stymied to offer the solutions the Holy Family Memorial CU will be rolling out. We took our model and worked with a sub $30 Million credit union to offer up a suite of solutions that exceed member expectations and require one phone call to support. One of the ways I measure our success is by taking a 30,000 foot at what we accomplished for each new/renewing client; this business model is 20-years in the making and it sure is nice to be here – now.” Shaun Murray, President at ESP, Inc.