Monthly Archives: July 2016

New Website for NPM Credit Union


New Website for Northern Paper Mills Credit Union

Spokane Valley, WA – 07/21/2016 – Northern Paper Mills Credit Union (NPM Credit Union) of Green Bay, Wisconsin recently launched a new website to extend greater functionality to its members.

Serving 2,200 members in Brown County, NPM Credit Union sought a new website design that would empower its members particularly with emerging mobile technology. They have been in operation since 1933 originally serving employees of Northern Paper Mills. Their previous design had become old and outdated and needed an update.

A lot has changed since NPM Credit Union was founded over 80 years ago. To keep up with shifting demographics, membership has evolved to be open to anyone living or working in Brown County, Wisconsin.

Credit union president Maureen Bartley said of the new site, “it’s dynamic and adjusts to whatever device you use it on.”  Also she stated, “it’s convenient for anyone, anywhere.”

NPM Credit Union worked with an ESP third-party design firm, FDGweb out of Arlington, Washington. Their new site is built on the powerful but easy to use WordPress content management system. ESP provides web hosting of the site as a part of their service contract.

We are always thinking of what we can offer in terms of technology. It’s all about technology. Our resources are being dedicated in that direction. There’s a big push to attract young members. A powerful, new website is one way to do that. – Maureen Bartley

This new site will be a great platform to add new functionality well into the future. NPM Credit Union will soon be offering Remote Deposit Capture and is researching other solutions.

Please visit their site at:

About ESP, Inc.

ESP, Inc. is a provider of customer-centered core processing and technology solutions strictly for credit unions. Our solutions are designed to accomplish three main goals – to grow your credit union, to make your staff more efficient, and to empower your members. We accomplish this through our powerful FORZA core processing software. Learn more at

Press Contact

John Demke
Marketing Guru

Murder Mystery at Conference

Murder Mystery Banner
The 2016 ESP Client Conference will kick off with a murder mystery social at The Davenport Grand Hotel on Monday September 19th, 2016. Murder at the Juice Joint is billed as “a roaring night of murder, mayhem and the mob to remember.”

Set in the Roaring Twenties, the era of prohibition and gin joints, players will don period costumes and portray flappers, gangsters, politicians and the police. The invitations states:

With the passing of prohibition and organized crime on the rise, The Juice Joint, a swanky speakeasy run by Rosie Marie, has been nothing but jumping. To celebrate its success, Rosie is planning a party to remember at the exclusive nightspot… and your are invited! However, one to the names on the guest list is also on another’s hit list!

ESP will be awarding prizes to the best dressed guy and doll so plan on attending as part of your 2016 ESP Client Conference experience. Don’t forget to register for the conference and to reserve your accommodations. We’d love to see you there.

New CSR – Theresa Noonan

Theresa NoonanWe have just added to the ESP team! Theresa Noonan was recently brought on as a CSR (Client Services Representative). As part of her new role as a CSR, Theresa will be a FORZA3™ Product Specialist and an in-field trainer.

Theresa is a long-time resident of Spokane, Washington and brings to ESP considerable banking experience. She worked for Washington Trust Bank where she worked up from her first position as a file clerk through to loan servicing.  Later, she was employed at Sterling Savings Bank as a system administrator for loans.

In her previous professional experience, Theresa worked with four separate core processors primarily in loan processing. In her training on FORZA3™ she noted “it’s complex but not complex to use.” She was impressed by its simplicity of navigation, and ease of use.

Theresa spends her off-hours pursuing her passions of riding motorcycles, camping and gardening.