Category Archives: News

Packers Ticket Winners Enjoy Postseason Win

Last week, ESP was excited to draw six NFL tickets for the Green Bay Packers vs. New York Giants game at Lambeau Field in Green Bay, Wisconsin that was played on Sunday January 8, 2017. We drew from among our fourteen Wisconsin credit union clients.

We were very happy to say that Northern Paper Mills CU (Green Bay), Marathon County Empl. CU (Wausau) and Tomah Area CU (Tomah) were the lucky winners. The lucky recipients braved the 5° F cold to cheer on their loved Packers! Us here in Spokane are pretty sure the Packer fans are immune to cold weather.

We were happy to receive photos from our clients and it sure looked like they were having a blast. After all, the Packers whooped on the Giants 38 to 13. The next round will pair the underdog Packers against the Cowboys on January 15th in Dallas.

Since we have wonderful partner credit unions in both Wisconsin and Texas, we look forward to watching the best team win (and will not take a side)!!!

Green Bay Packer Ticket Giveaway

We are excited to give away 6 tickets to the Packers Game on January 8th at 15:40 CST.

We put all Wisconsin credit unions into a hat and drew 3 at random.  Each credit union will receive 2 tickets.  We wish we all could be there with you, but have a blast anyway.

For 3 of you…it is your lucky day!  To see who that is, you are going to have to drag yourself through a 3 minute video.  Of course, it was going to be as easy as reading it on the site; silly you!

CUs Help Project Beauty Share

On November 16, 2016 Spokane area credit unions came together and participated in Project Beauty Share® Christmas Bag Program. Over 25 volunteers including staff, administration and board members turned out to fill gift bags of cosmetics and personal hygiene products deserving for women within the region.

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(R) ESP’s Annette Guise helps fill bags

Project Beauty Share® is a 501(c)3 nonprofit which provides women in need with cosmetics and feminine products. It is an initiative to collect cosmetics and beauty products and distribute them through local agencies to women of all ages whose circumstances do not allow them to afford these products. It’s all-volunteer organization relies on dedicated individuals who embody the idea that “The Beauty is in the Giving”.

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Susan Cerutti-Jensen, Marketing Director – Spokane Federal Credit Union

Susan Cerutti-Jensen, Marketing Director for Spokane Federal Credit Union, who helped organize the event stated:

The bags were filled with beauty items that we probably take for granted: body lotion, deodorant, razors, lip products, mascara and other items that help women who are often homeless, broken and battered feel loved and beautiful.  These items help give homeless women a sense of confidence as they transition back into the workforce or attend school.  Food stamps cannot be used for even the most basic hygiene or beauty items. – Susan Cerutti-Jensen

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Volunteers from Numerica CU

Credit Union Volunteers

This event had a high turnout with many Spokane credit unions represented. Volunteers came from:

With so many helping hands the quota of bags were filled in short order. Each year Project Beauty Share® brings a boost of confidence to thousands of our community’s most vulnerable women. For many of these women, the bags stuffed will be the only gift they’ll receive this Christmas.

Credit Union Volunteers for Project Beauty Share

Credit Union Volunteers for Project Beauty Share®

 

How to Help

If you are interested in donating to Project Beauty Share® please visit their website at http://www.projectbeautyshare.org/.  You can also follow them on Facebook and Twitter.

Photos

For more photos of this event please visit ESP’s Flickr account.

 

 

2016 Costume Contest

At ESP we love dressing up for Halloween. Please help us decide who’s the winner of our costume contest. To vote for your favorite, please drop us an email with your selection.

The ESP Team.

The ESP Team. (l to r) David, Tyler, Kyle, Lexi, John, Shaun, Brandon.

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Lexi – “Thunder Cloud”

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David – “Charlie Brown”

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(l to r) Tyler and Brandon – “Carl Spackler(s)”

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Brandon – “Carl Spackler”

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Shaun – “EWU Eagle Hockey”

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John – “Bad Mamma-Jamma”

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Kyle – “Pirate Kyle”

ESP Supports Spokane Chapter of CUs

2016 Chapter Golf TournamentESP will be lending support to the Spokane Chapter of the Northwest Credit Union Association (NWCUA) Golf Tournament. This charity fundraiser will help support two great causes of special interest to the credit union movement, Credit Union for Kids and CULAC.

About the Spokane Chapter of the NWCUA

The Spokane Chapter of the NWCUA is celebrating their 12th Annual Golf Tournament on September 9th. The purpose of the Spokane Chapter of the Northwest Credit Union Association is to promote interest and cooperation between credit unions and credit union members within the Chapter area and to promote the credit union philosophy among credit union members and the public.

The Charities

Credit Union for Kids logoCredit Unions for Kids (CU4Kids) is a nonprofit collaboration of credit unions, chapters, leagues/associations and business partners from across the country, engaged in fundraising activities to benefit 170 Children’s Miracle Network Hospitals. Since 2006, CU4Kids has raised $150 million  for Children’s Miracle Network Hospitals.

 

CULAC LogoCULAC (Credit Union Legislative Action Council) is the federal PAC of the Credit Union National Association (CUNA). It is the largest national trade association in the United States serving America’s credit unions. The not-for-profit trade group is governed by volunteer directors who are elected by their credit union peers from across the nation. CUNA serves America’s nearly 7,000 credit unions, which are owned by more than 100 million consumer members.

The Course

This charity tournament will be held September 9th at The Creek at Qualchan, a premiere Spokane City golf course. As Spokane’s newest golf course it features a creek meandering throughout, five ponds, wooded and hilly areas, and holes with open beauty and well-protected greens. Qualchan’s par 72 and 6,559 yards will give participants a special golf experience.

To Participate

If you like to learn more and possibly participate in this year’s tournament please log on to the Spokane Chapter’s website at spokanechapter.org. Be sure to download the registration form.

Murder Mystery at Conference

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The 2016 ESP Client Conference will kick off with a murder mystery social at The Davenport Grand Hotel on Monday September 19th, 2016. Murder at the Juice Joint is billed as “a roaring night of murder, mayhem and the mob to remember.”

Set in the Roaring Twenties, the era of prohibition and gin joints, players will don period costumes and portray flappers, gangsters, politicians and the police. The invitations states:

With the passing of prohibition and organized crime on the rise, The Juice Joint, a swanky speakeasy run by Rosie Marie, has been nothing but jumping. To celebrate its success, Rosie is planning a party to remember at the exclusive nightspot… and your are invited! However, one to the names on the guest list is also on another’s hit list!

ESP will be awarding prizes to the best dressed guy and doll so plan on attending as part of your 2016 ESP Client Conference experience. Don’t forget to register for the conference and to reserve your accommodations. We’d love to see you there.

New CSR – Theresa Noonan

Theresa NoonanWe have just added to the ESP team! Theresa Noonan was recently brought on as a CSR (Client Services Representative). As part of her new role as a CSR, Theresa will be a FORZA3™ Product Specialist and an in-field trainer.

Theresa is a long-time resident of Spokane, Washington and brings to ESP considerable banking experience. She worked for Washington Trust Bank where she worked up from her first position as a file clerk through to loan servicing.  Later, she was employed at Sterling Savings Bank as a system administrator for loans.

In her previous professional experience, Theresa worked with four separate core processors primarily in loan processing. In her training on FORZA3™ she noted “it’s complex but not complex to use.” She was impressed by its simplicity of navigation, and ease of use.

Theresa spends her off-hours pursuing her passions of riding motorcycles, camping and gardening.

Spokane Guild’s School Penny Drive

Penny Drive 2016-14The ESP team jumped on board with this year’s Spokane Guild’s School Penny Drive 2016. ESP’s Annette Guise led the effort to collect penny for this worthy cause. She placed a large glass jar in the kitchen and encourage the staff to contribute their pocket change.

Spokane Guild’s School & Neuromuscular Center (SGS&NMS) began serving children with developmental disabilities in the Spokane County in 1960. Currently, the SGS&NMS serves 200 children annually without regard to race, gender, religion or ability to pay. Penny Drive 2016-11

For children suspected of developmental delays, SGS&NMS provides comprehensive assessment and therapy plan. Children with cerebral palsy, Down syndrome, spina bifida, hearing or vision impairments, speech delays, muscular dystrophy, autism, traumatic brain injury (shaken babies) and other forms of developmental delays and rare syndromes, are all served.

Annette took the large glass jar back after the drive and pledged ESP to refill it for the next drive.

Two Christies are Better than One

Christie Ingersoll; Christy Harmon

(l to r) Christie Ingersoll; Christy Harmon

ESP decided to add a small amount of confusion to existing clients by hiring a second employee named “Christie”.

Christie Ingersoll was hired recently as a Receptionist/Office Assistant. Part of her new duties include generally being the first point of contact for clients calling ESP – a vital role at ESP and essential for providing superior customer service.

Christie has been a Spokane area resident for over twenty years. She came to us from the medical field where she was working in administration.

Soon after her hire, Christie began noticing that clients calling in were giving her a lot of information about their issues – lots and lots of information. More than enough information for her to forward their call. At ESP our Manager of Client Services is named “Christy” and clients supposed they were talking with her.

Christy Harmon has been with ESP for eight and one-half years. Clients have worked closely with her for many years and come to expect her to be the one and only Christy at ESP.

Moving forward, Christy Harmon asks you not to refer to her as “the old Christy” but rather “the existing Christy”. On the other hand, Christie Ingersoll is perfectly fine with you calling her “the new Christie”. ESP will get your call to the right person just give us a little patience because ultimately two Christies are better than one.

ESP Participates in Local Food Drive

2016 Food Drive

(L to R) Matt Lefler and Annette Guise

ESP collected over 100 lb of food for Second Harvest as part of the Chapter Annual BSA & Robbery Training held March 24th, 2016 in Spokane, Washington. This training was provided by the Spokane Chapter of the Northwest Credit Union Association.

This annual training provides a refresher to managers and staff of the responsibilities and requirements of BSA. Participants also meet their annual robbery training commitment by attending this training.

Second Harvest is the leader in the hunger-relief network of Inland Northwest since 1971. It distributes over 2 million pounds of free food each month to help people in need in 26 counties in Eastern Washington and North Idaho. Partnerships with more than 250 neighborhood food banks and meal centers make it possible to feed 55,000 people each week.