Press Release, For Immediate Release:
ESP Signs Community Healthcare FCU
Enhanced Software Products, Inc. (ESP), the Spokane, WA-based credit union Data Processing company, announced that Community Healthcare FCU in Everett, WA has chosen FORZA3™ for their new core processing system. Community Healthcare FCU is deploying many solutions under ESP. Solutions like:
Home Banking, Mobile Banking, Statement Printing/Mailing, E-Statements, Bill Pay, E-Notices, Credit Bureau through MeridianLink, Paperless Receipts, Member Imaging, Digital Documents, Shared Branching, Online ATM, Debit and Credit Cards…and much more.
When asked what was most important in making the decision on what Core Processor to choose as a partner; Price, Client Testimonials and Solutions were at the top.
Gayle Yost (President at Community Healthcare FCU) spent some time with us to determine what made ESP stand apart from the rest. Here are some of the things she had to say:
Did you speak to ESP Clients prior to your decision?
“I spent a day with the staff at Connection Credit Union (Silverdale, WA) – observing their tellering process, loan origination and accounting operations. All of the staff I worked with had the same thing to say – “ESP goes above and beyond to make the system work for us”. That’s really what I was looking for in a core processor – a company that cared about what was important to me and found ways to make that happen instead of looking for reasons it wouldn’t.”
Why did you choose ESP over the others?
“Other than the reasons listed above – I like doing business with people I know…. people I can call and actually reach, have a conversation with and find a resolution to a problem with. My experience so far with ESP is that this will be such a company.”
What would you tell other Credit Unions about ESP?
“A Conversion is never fun but you have to look long term. Who do you want to be doing business with in 2 years, 5 or 10? This is a company I believe has the best interest of CU’s at heart.”
“Through the process of Gayle’s due diligence it was very apparent that she was looking for a company that had the solutions she was looking for, while maintaining a high level of support. These are two areas that we excell in, to say the least. Our goals is to ensure that Gayle and the rest of her staff at Community Healthcare FCU understand that we will be here to give them the solutions they want and support them when needed. I look forward to showing them what we can do,” Eric Trick, ESP Sales Executive.