News

2017 Costume Contest

Yearly at ESP we hold a costume contest on Halloween.  Check out our employees that dressed up for the occasion. This year’s winner with an impressive margin was Shaq! Be sure to click on the photos to zoom in. Top Three Honorable Mention

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Talk Like a Pirate Day

Ahoy Matey! International Talk Like a Pirate Day conjures up visions of wooden legs, cannonballs, and Johnny Depp. Who doesn’t love a good holiday, especially one involving salty accents and eye patches. Here at ESP we like to celebrate just about everything, and International Talk Like a Pirate Day is no exception.  We encourage employee…

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Three CUs Renew With ESP

FOR IMMEDIATE RELEASE: Three CUs Renew With ESP Spokane Valley, WA – 07/24/2017 – ESP is proud to announce that three credit unions have agreed to renew their core processing contracts already this year. Rockford Bell Credit Union, Toledo Postal Employees Credit Union, and Cottonwood Community Federal Credit Union have chosen to continue serving their…

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ESP Expands Sig Pad Solutions

ESP is currently developing drivers to integrate new signature pads into the FORZA3™ core processing platform. Our clients have requested that we build this functionality to give them more flexibility in their options. Recent technology advancements in signature pad hardware and design are precipitating this development. Modern “sig pads” can incorporate color displays, hardened glass…

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Email and Sign Documents: who should you use?

We receive a lot of calls where we discuss with credit unions the ins and outs of electronically sending documents to its members to sign. At ESP, we like DocuSign® – so much, in fact, that we use it here in our office. We know there are several options in vendors out there and there…

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ESP Joins Connections Training

ESP had the pleasure to participate in Connections Credit Union’s Annual All-Staff Training.  Approximately 60 staff members attended the training in Twin Falls, ID. ESP Client Services staffers Christy Harmon and Lexi Szabo presented training in breakout sessions on Teller Processing and Loan Management. Course content included helpful tricks and tips to get the most…

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ESP Promotes Computer Science

ESP had the privilege to participate in the Cheney Public School Career Rodeo in Cheney, WA. The purpose of the Rodeo was to encourage K-12 students to explore careers and to raise awareness about the importance of college and career opportunities. Students toured Snowdon Elementary School and visited various businesses that demonstrated career opportunities in fields…

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13 Years for Rogers at ESP

ESP has a track record of retaining quality employees for long periods, Shelly Rogers is no exception. This March marks her thirteenth year in ESP’s Client Services department. “What empowers me is when a project is completed and the client is overjoyed with the result.” – Shelly Rogers Shelly’s duties as a Client Services Specialist include:…

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Wolfley Marks 11 Years at ESP

This month Kyle Wolfley marks his eleventh year at ESP. Currently, Kyle works as Manager of Special Operations where he helps deploy new solutions to ESP clients and works with third-party vendors to bring new solutions to the FORZA3™ core processing platform. In his role Kyle particularly likes working closely with clients to extend their cutting-edge…

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Packers Ticket Winners Enjoy Postseason Win

Last week, ESP was excited to draw six NFL tickets for the Green Bay Packers vs. New York Giants game at Lambeau Field in Green Bay, Wisconsin that was played on Sunday January 8, 2017. We drew from among our fourteen Wisconsin credit union clients. We were very happy to say that Northern Paper Mills CU (Green Bay),…

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Green Bay Packer Ticket Giveaway

We are excited to give away 6 tickets to the Packers Game on January 8th at 15:40 CST. We put all Wisconsin credit unions into a hat and drew 3 at random.  Each credit union will receive 2 tickets.  We wish we all could be there with you, but have a blast anyway. For 3…

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CUs Help Project Beauty Share

On November 16, 2016 Spokane area credit unions came together and participated in Project Beauty Share® Christmas Bag Program. Over 25 volunteers including staff, administration and board members turned out to fill gift bags of cosmetics and personal hygiene products deserving for women within the region. Project Beauty Share® is a 501(c)3 nonprofit which provides women in…

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2016 Costume Contest

At ESP we love dressing up for Halloween. Please help us decide who’s the winner of our costume contest. To vote for your favorite, please drop us an email with your selection.

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ESP Supports Spokane Chapter of CUs

ESP will be lending support to the Spokane Chapter of the Northwest Credit Union Association (NWCUA) Golf Tournament. This charity fundraiser will help support two great causes of special interest to the credit union movement, Credit Union for Kids and CULAC. About the Spokane Chapter of the NWCUA The Spokane Chapter of the NWCUA is…

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Murder Mystery at Conference

The 2016 ESP Client Conference will kick off with a murder mystery social at The Davenport Grand Hotel on Monday September 19th, 2016. Murder at the Juice Joint is billed as “a roaring night of murder, mayhem and the mob to remember.” Set in the Roaring Twenties, the era of prohibition and gin joints, players will don period costumes…

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New CSR – Theresa Noonan

We have just added to the ESP team! Theresa Noonan was recently brought on as a CSR (Client Services Representative). As part of her new role as a CSR, Theresa will be a FORZA3™ Product Specialist and an in-field trainer. Theresa is a long-time resident of Spokane, Washington and brings to ESP considerable banking experience. She…

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Spokane Guild’s School Penny Drive

The ESP team jumped on board with this year’s Spokane Guild’s School Penny Drive 2016. ESP’s Annette Guise led the effort to collect penny for this worthy cause. She placed a large glass jar in the kitchen and encourage the staff to contribute their pocket change. Spokane Guild’s School & Neuromuscular Center (SGS&NMS) began serving…

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Two Christies are Better than One

ESP decided to add a small amount of confusion to existing clients by hiring a second employee named “Christie”. Christie Ingersoll was hired recently as a Receptionist/Office Assistant. Part of her new duties include generally being the first point of contact for clients calling ESP – a vital role at ESP and essential for providing…

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ESP Participates in Local Food Drive

ESP collected over 100 lb of food for Second Harvest as part of the Chapter Annual BSA & Robbery Training held March 24th, 2016 in Spokane, Washington. This training was provided by the Spokane Chapter of the Northwest Credit Union Association. This annual training provides a refresher to managers and staff of the responsibilities and…

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Service Bureau: The Right Choice?

An important question every credit union must address is where shall I host my data? There are two distinct models of hosting credit union data and software: in-house and service bureau. Both have their pluses and minuses but for this post we’ll concentrate on the benefits of a service bureau model. After superior customer service…

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