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American Lake CU Selects ESP


American Lake CU Selects ESP

Spokane Valley, WA – 06/06/2016 – American Lake Credit Union in Tacoma, WA has selected ESP’s (Enhanced Software Products, Inc.) core processing solution, FORZA3™ as the chosen software solution. The credit union has also chosen a plethora of ESP’s ancillary services to compliment the core.

Approximately 6,500 members use American Lake CU for their banking and financing needs. Its mission is to be a “proactive financial cooperative dedicated to helping members improve their financial status.”

There are currently three locations in the Tacoma area and a fourth is on its way in downtown Lakewood, WA in November. This new location will be within three miles of the majority of its members. Its 4,600 square foot space will house the new administration office and a flagship/prototype retail branch. Their grand opening will go hand-in-hand with their conversion to FORZA3™.

The credit unions will be deploying solutions like Member Imaging, Paperless Receipts, Digital Documents, Home Banking, Mobile Banking and MeridianLinks XpressAccounts and LoansPQ.

Kolin McMann, American Lake CU’s President/CEO, has fourteen years experience in the credit union industry and has worked with six other cores previously. This conversion to FORZA3™ will be his third exposure to the conversion process.

The automation within FORZA3™,  its ease of use, the tight integration with third parties and how much the system delivers from the core is unmatched. Meeting Shaun, Matt and Kyle the rest of the team was absolutely amazing. – Kolin McMann

The projected dates of conversion are in late November and early December.

From all the cores I’ve been on… for what you get in software and technological advances – the level of service you get from the ESP team is unparalleled for the cost. – Kolin McMann

Their five year strategic plan includes opening more branches and to streamline efficiencies through reducing redundant workflows.

To learn more about American Lake Credit Union check out their website or like them on  Facebook.


About ESP, Inc.

ESP, Inc. is a provider of customer-centered core processing and technology solutions strictly for credit unions. Our solutions are designed to accomplish three main goals – to grow your credit union, to make your staff more efficient, and to empower your members. We accomplish this through our powerful FORZA core processing software. Learn more at www.espsolution.net.

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