Monthly Archives: November 2016

CUs Help Project Beauty Share

On November 16, 2016 Spokane area credit unions came together and participated in Project Beauty Share® Christmas Bag Program. Over 25 volunteers including staff, administration and board members turned out to fill gift bags of cosmetics and personal hygiene products deserving for women within the region.


(R) ESP’s Annette Guise helps fill bags

Project Beauty Share® is a 501(c)3 nonprofit which provides women in need with cosmetics and feminine products. It is an initiative to collect cosmetics and beauty products and distribute them through local agencies to women of all ages whose circumstances do not allow them to afford these products. It’s all-volunteer organization relies on dedicated individuals who embody the idea that “The Beauty is in the Giving”.


Susan Cerutti-Jensen, Marketing Director – Spokane Federal Credit Union

Susan Cerutti-Jensen, Marketing Director for Spokane Federal Credit Union, who helped organize the event stated:

The bags were filled with beauty items that we probably take for granted: body lotion, deodorant, razors, lip products, mascara and other items that help women who are often homeless, broken and battered feel loved and beautiful.  These items help give homeless women a sense of confidence as they transition back into the workforce or attend school.  Food stamps cannot be used for even the most basic hygiene or beauty items. – Susan Cerutti-Jensen


Volunteers from Numerica CU

Credit Union Volunteers

This event had a high turnout with many Spokane credit unions represented. Volunteers came from:

With so many helping hands the quota of bags were filled in short order. Each year Project Beauty Share® brings a boost of confidence to thousands of our community’s most vulnerable women. For many of these women, the bags stuffed will be the only gift they’ll receive this Christmas.

Credit Union Volunteers for Project Beauty Share

Credit Union Volunteers for Project Beauty Share®


How to Help

If you are interested in donating to Project Beauty Share® please visit their website at  You can also follow them on Facebook and Twitter.


For more photos of this event please visit ESP’s Flickr account.



Real-time ATM/Debit for M.E. CU

M.E. Credit Union Upgrades to Real-time ATM/Debit

Spokane Valley, WA – 10/17/2016 – M.E. Employees Credit Union of Wausau, WI recently deployed Real-time ATM/Debit through their core processing vendor ESP.

M.E. Employees Credit Union (M.E. CU) was established in 1932 originally named O.K. Motors Credit Union. In 1946, the credit union changed its name to M.E. Employees Credit Union. It serves members within a 100-mile radius that work or have worked for Marathon Electric or Regal Beloit both manufacturers of electric motors and associated components.

After coming onboard as president in 2013, Tracie Wills had a goal to transition the credit union to Real-time ATM/Debit. Their legacy system utilized Positive Balance File Updates. She termed the old system as being “stuck in the Stone Age”.

Positive Balance Files don’t update until certain times of the day limiting member’s access to their money.  For example, if a member’s paycheck is deposited into their account at midnight and the Positive Balance File doesn’t update until 4:30pm, they cannot access their funds through their debit card until 4:30 that day.

To accommodate the changing needs of credit unions and their members, ESP partners with over 45+ vendors including all the ATM/Debit vendors. This diversity of vendors allowed ESP to extend a solution or connection to M.E. CU that was not cost prohibitive.

ESP President Shaun Murray finds value in matching credit unions with solutions that bring useful technology to their members and to do it at an affordable price point.

“We pride ourselves in making sure clients big and small can deploy solutions to keep them on the forefront of technology.  This project speaks to that commitment and we are excited for Tracie and her members,” – Shaun Murray

ESP makes the transactions, including pending, available on their core solution (FORZA) as well as Home Banking.  This provides the member AND staff with an up-to-date view of the flow of transactions.

On the deployment process Tracie Wills noted:

ESP is so great! We never have any issues with you guys. All we had to do was pick up the phone and call. During the transition your team was on top of things. [The] guys are excellent. – Tracie Wills

For more information on M.E. Employees Credit Union please visit their website.

About ESP, Inc.

ESP, Inc. is a provider of customer-centered core processing and technology solutions strictly for credit unions. Our solutions are designed to accomplish three main goals – to grow your credit union, to make your staff more efficient, and to empower your members. We accomplish this through our powerful FORZA core processing software. Learn more at

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