Monthly Archives: September 2020

ESP Operator Now a CSR

Spokane Valley, WA – September 3rd, 2020 – ESP is proud to announce the cross-promotion of one of our talented team members into Client Services. Tyler Szabo has been with ESP since 2012.

In his new role as a Client Services Representative (CSR), Tyler will provide front line support on the various products and services. He will also manage client relationships through effective communication and provide resolutions to client issues.

Tyler has a wide range of practical expertise from his eight years working in several ESP departments. Szabo first started at ESP in Print Services where he produced millions of pieces of mail including monthly statements, notices, and tax forms. Next, he worked in ESP Operations where he processed transactions with multiple vendors and service providers.

What Tylers brings to Client Services is a deep grasp of the internal workings of ESP including the nuts and bolts of bank transactions, statements, and End-Of-Day processes. His understanding of the types of files and transmissions that our clients perform on a daily basis for their members and for the CU, in general, will be put to great use as a CSR.

Still, his biggest asset is his ability to communicate effectively with both clients and ESP staff. Welcome, Tyler.