Press Releases

ESP Partners with Tyfone

Spokane Valley, WA – 08/19/2019 – Enhanced Software Products, Inc. (ESP) partners with Tyfone Inc. to provide another option for home and mobile banking to clients. Tyfone was the brainchild of its three founders: CEO, Dr. Siva G. Narenda; COO, Prabhakar Tadepalli; and chairman, Tom Spitzer. They started Tyfone with the goal of solving a…

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GWUCUI Signs with ESP

Spokane Valley, WA – 07/30/2019 – George Washington University Credit Union Initiative (GWUCUI), Washington, DC, selects Enhanced Software Products as their core processing vendor. Sahil Pankhaniya, Founder and CEO of GWUCUI, contemplated starting a credit union while touring colleges. He noticed several institutions he visited had student-run credit unions but his college of choice, George Washington University (GWU), did…

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Many Happy Returns Concludes

FOR IMMEDIATE RELEASE: Spokane Valley, WA – 02/06/2019 –  ESP’s program for End-Of-Year tax documentation has concluded for the year. All in all, it was our most successful year ever. Over the course of about three weeks, ESP Printing Services produced 45,000 tax mailings all while performing other regular print jobs such as Notice Printing and…

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Success: Audio Banking Migration

FOR IMMEDIATE RELEASE: Spokane Valley, WA – 02/04/2019 – ESP, Inc. has now successfully ported all of the Tropo-based audio banking clients to the new Twilio-based solution. When CISCO announced at the end of 2018 that they were sunsetting the Tropo product line, we knew many of your credit union members depend upon phone banking; we…

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Szabo New Conversion Coordinator

FOR IMMEDIATE RELEASE: Spokane Valley, WA – 02/04/2019 – ESP taps Lexi Szabo as new Conversion Coordinator. She started as a receptionist in the Summer of 2015. After being promoted to Client Services Representative, her ethic of high-level customer service garnered her three ESP Employee of the Year recognition awards. Lexi will be managing core conversions…

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Nordstrom FCU Chooses ESP

FOR IMMEDIATE RELEASE: Nordstrom FCU Chooses ESP Spokane Valley, WA – 11/26/2018 – Nordstrom Federal Credit Union (FCU) located in Seattle, WA has chosen Enhanced Software Products, Inc. to be their core processing service provider. Nordstrom FCU is member-owned and has been serving Nordstrom store employees since 1936. They are dedicated to providing superior service and financial products. Their members enjoy…

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Third-Gen Service Bureau Goes Live

We have raised the bar on Business Continuity for Credit Unions ESP has gone through two infrastructure iterations: starting with a service bureau model based on IBM mainframes, then we created a new FORZA3™ platform designed on standard Microsoft software, such as Microsoft SQL Server and .NET. FORZA3™ gave a modern and intuitive interface to…

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ESP to Deploy Redgate Software

Spokane Valley, WA – 03/28/2018 – Enhanced Software Products, Inc. (ESP) will deploy Redgate database management software to increase development efficiency. Red Gate Software Ltd touts itself as “the leading provider of software for professionals working on the Microsoft data platform.” ESP is currently implementing two Redgate modules: SQL Compare and SQL Doc. SQL Compare allows developers…

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ADA Compliance Unicorn

Do you feel like you need an ADA Compliant site? I have received a lot of calls lately on making public websites ADA Compliant. I am sure that number will shoot up after this email I received this morning – ADA Lawsuits Against CUs Spike in December. No matter how frustrated and (to be frank) ticked…

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Three CUs Renew With ESP

FOR IMMEDIATE RELEASE: Three CUs Renew With ESP Spokane Valley, WA – 07/24/2017 – ESP is proud to announce that three credit unions have agreed to renew their core processing contracts already this year. Rockford Bell Credit Union, Toledo Postal Employees Credit Union, and Cottonwood Community Federal Credit Union have chosen to continue serving their…

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How to detect a phishing attack

Forward – Phishing attack against American Lake CU We have recently become aware of a phishing attack against members of American Lake CU.  This attack is a variant of one which has existed since 2008, and has also targeted Chase and Bank of America customers.  It is our hope that this article will provide information…

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ESP Expands Sig Pad Solutions

ESP is currently developing drivers to integrate new signature pads into the FORZA3™ core processing platform. Our clients have requested that we build this functionality to give them more flexibility in their options. Recent technology advancements in signature pad hardware and design are precipitating this development. Modern “sig pads” can incorporate color displays, hardened glass…

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ESP Receives Externship Recognition

FOR IMMEDIATE RELEASE: ESP Receives Externship Recognition Spokane Valley, WA – 06/14/2017 – ESP, Inc. was recently presented with a plaque of recognition for participating in Spokane Public Schools CTE Teacher Externship. In the Summer of 2016, ESP acted as a host for a Career and Technical Education (CTE) teacher from Spokane Public Schools. This newly developed…

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KBR CU Converts to FORZA

FOR IMMEDIATE RELEASE: KBR CU Converts to FORZA Spokane Valley, WA – 01/16/2017 – KBR Credit Union, a branch of American Lake CU, recently converted to ESP’s FORZA3™ core processing platform. KBR Credit Union (KBR), located in Tacoma, WA, began serving employees of the St. Regis Paper Mill in 1949. “KBR” is short for “Kraft, Bag and…

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Real-time ATM/Debit for M.E. CU

M.E. Credit Union Upgrades to Real-time ATM/Debit Spokane Valley, WA – 10/17/2016 – M.E. Employees Credit Union of Wausau, WI recently deployed Real-time ATM/Debit through their core processing vendor ESP. M.E. Employees Credit Union (M.E. CU) was established in 1932 originally named O.K. Motors Credit Union. In 1946, the credit union changed its name to M.E. Employees Credit Union. It…

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Pocatello Simplot CU Renews with ESP

FOR IMMEDIATE RELEASE: Pocatello Simplot CU Renews with ESP Spokane Valley, WA – 06/29/2016 – Pocatello Simplot Credit Union has renewed their service agreement with ESP (Enhanced Software Products) for another long term. Client renewals exceeding an industry average of 3 years is exciting, 12 clients have renewed in 2016 and they are renewing at an average of 7…

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Bay Shore CU Launches New Website

FOR IMMEDIATE RELEASE: Bay Shore CU Launches New Website Spokane Valley, WA – 06/28/2016 – Bay Shore Credit Union of Marinette, Wisconsin, launched a new website. Their modern, responsive site is built on the WordPress content management system which allows users to easily publish content without programming experience. This new site replaces one that had been around for…

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American Lake CU Selects ESP

FOR IMMEDIATE RELEASE: American Lake CU Selects ESP Spokane Valley, WA – 06/06/2016 – American Lake Credit Union in Tacoma, WA has selected ESP’s (Enhanced Software Products, Inc.) core processing solution, FORZA3™ as the chosen software solution. The credit union has also chosen a plethora of ESP’s ancillary services to compliment the core. Approximately 6,500 members use…

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Austin FCU Signs Renewal

FOR IMMEDIATE RELEASE: Austin FCU Signs Renewal Spokane Valley, WA – 03/30/2016 – Austin Federal Credit Union (Austin FCU) renews its core processing contract with Enhanced Software Products, Inc. (ESP) for another long term.  Austin FCU has been a client of ESP since 1996. Austin FCU was organized in 1967 to meet the financial needs…

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Lexi Szabo Promoted to CSR

Lexi Szabo, part-time receptionist, has been been promoted to a full-time Client Services Representative (CSR) here at ESP. Lexi has worked for ESP since July of 2015 and has become a welcomed voice for clients. She previously worked locally in the healthcare sector. In her new position as a CSR she is working directly with…

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