FOR IMMEDIATE RELEASE:
Spokane Valley, WA – 02/04/2019 – ESP taps Lexi Szabo as new Conversion Coordinator.
She started as a receptionist in the Summer of 2015. After being promoted to Client Services Representative, her ethic of high-level customer service garnered her three ESP Employee of the Year recognition awards.
Lexi will be managing core conversions from beginning to end. A big part of her new position will be the coordination of communication between the client, their vendors and ESP. This ensures that all parties are on the same page and are in agreement for the portions of conversion they are responsible for.
“My intention is to continue refining what we’ve done in the past and make the process seamless for our new clients – making every step of the way clearly defined for everybody involved.”– Lexi Szabo
True to form, Lexi immediately began the process of a core conversion upon her promotion. She’s currently working on a conversion that will develop her skills in project management, communication, and team building.
According to her manager, Shelly Rogers, her attention to detail, extensive client knowledge, her grasp of FORZA, and her tenacity are some of the qualities that garnered this promotion.
“She will undoubtedly provide outstanding customer service to our current clients and converting clients.”– Shelly Rogers